Privacy Policy
Last updated: May 06, 2026
Nordvisual Studio operates the website https://nordvisual.com.
This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and what rights you have in relation to your personal data.
1. Website Owner
Nordvisual Studio
Augusta Cesarca 18
21000 Novi Sad
Serbia
Email: office@nordvisual.com
Phone: +381 66 518 26 09
2. Personal Data We Collect
We collect personal data only when it is necessary for operating this website, responding to enquiries, improving the website, or maintaining security.
Depending on how you use the website, we may collect the following information:
Name
Email address
Phone number, if provided by you
Company name, if provided by you
Project information submitted through the contact form
Technical information such as IP address, browser type, device type, operating system, pages visited, date and time of visit, and basic website usage data
Cookie consent preferences
3. Contact Form and Project Enquiries
When you contact us through the website contact form or by email, we process the information you provide in order to respond to your enquiry, discuss potential projects, prepare offers, communicate with you, and provide our services.
This may include your name, email address, message content, project details, references, deadlines, and any other information you choose to send us.
Legal basis:
Processing is necessary to respond to your enquiry and take steps prior to entering into a contract, or to perform a contract if we work together. In some cases, we may also rely on our legitimate interest in communicating with prospective and existing clients.
4. Cookies
This website uses cookies and similar technologies.
Some cookies are necessary for the website to function properly. Other cookies may be used for statistics, embedded content, or third-party services, depending on your consent choices.
You can manage your cookie preferences through the cookie banner or the cookie settings link on this website.
For more detailed information, please see our Cookie Policy.
5. Website Statistics and Analytics
We may use statistics tools to understand how visitors use the website, which pages are visited, and how the website can be improved.
Where required, statistics cookies or scripts are only used with your consent. If analytics are configured in a privacy-friendly way without personal tracking, they may be used based on our legitimate interest in improving the website.
The exact tools and cookies currently used are listed in our Cookie Policy.
6. Embedded Content and Third-Party Services
This website may include embedded content or links from third-party services, such as YouTube, Vimeo, Google Fonts, LinkedIn, Instagram, or similar services.
Embedded content from other websites behaves in the same way as if you visited the other website directly. These third-party services may collect data about you, use cookies, embed additional tracking, and monitor your interaction with the embedded content.
Where required, such services are blocked until you give consent through the cookie banner.
7. Server Logs and Security
When you visit the website, technical data may be automatically processed by our hosting provider. This can include IP address, browser type, date and time of access, requested pages, referrer URL, and technical error data.
This data is used to operate the website, maintain security, prevent abuse, detect technical problems, and ensure reliable website performance.
Legal basis:
We process this data based on our legitimate interest in operating a secure and reliable website.
8. Hosting
This website is hosted by a third-party hosting provider. The hosting provider processes technical data necessary to deliver the website and maintain server security.
The hosting provider may process server logs, IP addresses, technical request data, and other information required for website operation.
9. Data Sharing
We do not sell your personal data.
We may share personal data only where necessary with:
Hosting providers
Email and communication providers
Website maintenance and security providers
Analytics or statistics providers, if used
Professional advisers, if legally necessary
Authorities or legal bodies, if required by law
These parties may process data only for the relevant purpose and, where required, under appropriate data protection agreements.
10. International Transfers
Nordvisual Studio is based in Serbia. If you contact us from the European Union or another country, your personal data may be transferred to and processed in Serbia.
Some third-party service providers may also process data outside your country or outside the European Economic Area. Where required, such transfers are protected by appropriate safeguards, such as contractual arrangements or other legally recognized transfer mechanisms.
11. Data Retention
We keep personal data only for as long as necessary for the purpose for which it was collected.
Contact form and email enquiries are kept for as long as needed to respond to the enquiry and maintain business communication.
Project-related communication may be kept for the duration of the project and for a reasonable period afterwards for business, legal, accounting, and reference purposes.
Technical logs are usually kept for a limited period unless required for security or legal reasons.
Cookie consent records are kept according to the settings of the cookie consent system.
12. Your Rights
Depending on your location and applicable law, you may have the right to:
Request access to your personal data
Request correction of inaccurate data
Request deletion of your personal data
Request restriction of processing
Object to processing based on legitimate interests
Withdraw consent at any time where processing is based on consent
Request data portability where applicable
Lodge a complaint with a data protection authority
To exercise your rights, contact us at:
office@nordvisual.com
We may need to verify your identity before responding to certain requests.
13. Withdrawal of Consent
Where processing is based on your consent, you can withdraw that consent at any time.
Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.
You can change your cookie consent preferences through the cookie settings on this website.
14. Children’s Privacy
This website is intended for business and professional users. We do not knowingly collect personal data from children.
15. Links to Other Websites
This website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those external websites.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, legal requirements, or data processing practices.
The updated version will be published on this page with a revised “Last updated” date.
17. Contact
For questions about this Privacy Policy or your personal data, contact:
Nordvisual Studio
Augusta Cesarca 18
21000 Novi Sad
Serbia
Email: office@nordvisual.com
Phone: +381 66 518 26 09